Terms and Conditions | LifeNavi.com

1. Introduction

Welcome to LifeNavi.com ("the Website," "we," "us," or "our"), a worldwide classified platform website and its mobile applications. While operating company is incorporated in Hong Kong, China, these Terms and Conditions ("Terms") govern your access to and use of our Website, including all services, features, and content provided, specifically for users accessing or using the platform within the country in which you are resident in.

By accessing or using the Website, you agree to comply with these Terms, our Privacy Policy, and all applicable laws in the country in which you are resident in. If you do not agree with these Terms, you must not use the Website.

2. Eligibility

To use the Website, you must:

Be at least 18 years old (or the legal age of majority in your jurisdiction, if higher than 18).
Have the legal capacity to enter into a binding agreement.
Comply with all applicable laws and regulations of the country in which you are resident in
Businesses and organizations must ensure their representatives are duly authorized to act on their behalf and bind the entity to these Terms.

3. User Accounts

3.1 Registration

You may need to register an account to access certain features. When registering, you must:

Provide accurate and current information.
Be responsible for maintaining the confidentiality of your login credentials (username and password).
Notify us immediately of any unauthorized use of your account.

3.2 Account Suspension/Termination

We reserve the right to suspend or terminate accounts that:

Violate these Terms.
Engage in fraudulent, illegal, or harmful activities as per the law of the country of your residence.
Provide false or misleading information.
Are deemed detrimental to the Website's integrity or other users' safety.

4. Prohibited Content & Conduct

Users must not post, promote, or engage in any of the following activities or content, which are strictly prohibited:

Illegal goods/services: Listing or promoting items or services that are illegal the law of the country of your residence (e.g., prohibited drugs, illegal firearms, counterfeit items, gambling, child pornography, human trafficking).
Fraudulent, deceptive, or misleading listings: Including scams, fake products, pyramid schemes, or any content intended to deceive or defraud other users, in violation of consumer protection laws.
Hate speech, harassment, or discrimination: Content that promotes hatred, discrimination, or violence against any group or individual based on religion, race, gender, sexual orientation, disability, or any other characteristic protected under the law of the country of your residence.
Adult content, explicit material, or prostitution: Any sexually explicit material, obscenity, or content promoting or facilitating prostitution, which is prohibited under the law of the country of your residence.
Spam, phishing, or unauthorized advertising: Unsolicited commercial communications, phishing attempts, or any form of unauthorized advertising that disrupts the user experience or violates privacy.
Infringement of intellectual property rights: Posting content that infringes upon copyrights, trademarks, patents, trade secrets, or other intellectual property rights of others (e.g., pirated software, counterfeit goods, unauthorized use of copyrighted images), in violation of the the law of the country of your residence.
Malware, hacking, or cyberattacks: Uploading or distributing malware, viruses, attempting to gain unauthorized access to our systems, or engaging in any cybercrime activity punishable under the law of the country of your residence.

We reserve the right to remove content, suspend users, or report illegal activity to law enforcement authorities of the country of your residence without prior notice, and fully cooperate with any law enforcement agencies as required by law.

5. Intellectual Property

The Website and its original content, features, and functionality (including but not limited to logos, trademarks, software, and design) are owned by us or licensed to us and are protected by Hong Kong and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Users retain ownership of their individual listings and content. However, by posting content on the Website, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any form, media, or technology, for the purpose of operating and promoting the Website.

You must not reproduce, modify, distribute, sell, or exploit any portion of our Website or its content without our express written permission.

6. Transactions & Liability

We operate as a platform to connect users to each other. We are not a party to any transactions that occur between users.

Buyers and sellers or users are solely responsible for their negotiations, agreements, payments, and dispute resolution.
We do not guarantee the quality, safety, legality, accuracy, or authenticity of listings or the ability of sellers to sell items or the ability of buyers to purchase items.
Users assume all risks related to transactions conducted through the Website. You agree that you will not hold us liable for any losses or damages arising from any transactions.

7. Fees & Payments

Some services offered on the Website (e.g., premium membership) may require payment.

Fees are non-refundable unless explicitly stated otherwise by us.
We reserve the right to change our pricing at any time, with prior notice to users.
All transactions involving fees must comply with applicable tax laws, including value-added tax VAT, or consumption tax or similar interest he country of your residence. Users are responsible for paying all applicable taxes.

8. Privacy & Data Protection

We collect and process personal data in accordance with our Privacy Policy and applicable laws of the country of your residence.

By using the Website, you consent to the collection, storage, processing, and transfer of your personal data as described in our Privacy Policy and in compliance with data protection laws of the country of your residence. We implement reasonable and appropriate organizational, physical, and technical measures to protect your data, but no system is entirely secure.

9. Disclaimers & Limitation of Liability

The Website is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

To the maximum extent permitted by law of Hong Kong, we are not liable for:

Any user-generated content, including its accuracy, legality, or any errors or omissions.
Financial losses, direct, indirect, incidental, consequential, or punitive damages, or any other losses or damages arising from disputes or transactions between users.
The actions or omissions of third parties (e.g., scams, fraud, misrepresentations).
Any loss or damage to your data or equipment resulting from your use of the Website.

Your sole remedy for dissatisfaction with the Website is to stop using it.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Website, its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees), or demands arising from:

Your breach of these Terms.
Your misuse of the Website.
Your violation of any applicable Philippine laws or the rights of another user or third party.
Content you submit, post, or transmit through the Website.
Your interactions with other users.

11. Which Country's laws apply to any disputes?

These terms and any dispute or claim (including non-contractual disputes or claims) arising out of them, their subject matter or formation shall be governed by and construed in accordance with the law of Hong Kong, although this shall not deprive you of any mandatory consumer rights of the law of the country in which you are resident in.

You and we both agree that the Hong Kong International Arbitration Centre (HKIAC) will have jurisdiction over any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these terms or their subject matter or formation, although this shall not deprive you of any mandatory right to choose instead to resolve any such dispute or claim in the courts of the country in which you are resident.

The arbitration shall be conducted in English, and the arbitral award shall be final and binding on both parties.

12. Modifications

We reserve the right to update or modify these Terms at any time. We will notify you of any significant changes by posting the revised Terms on the Website and updating the "Last Updated" date. Your continued use of the Website after the posting of revised Terms constitutes your acceptance of such revisions.

13. Contact for Concerns (Grievance Officer)

For any concerns, complaints, or legal notices related to the Website, particularly regarding data privacy or content, you may contact:

Address to: The Grievance Officer on duty (Lifenavi Limited HK)

Email: [email protected]

Address: Unit B 11/F, Yam Tze Commercial Bldg. 23 Thomson Road, Hong Kong, China

While the primary contact is based outside of the country of your residences, we are committed to addressing concerns from any users in compliance with local laws. The officer on Duty will acknowledge your email within 24 hours and contact you with the resolution within 15 days.

14. Contact Us

For general inquiries, feedback, or support regarding the Website, please contact us at:

Email: [email protected] Address: Unit B 11/F, Yam Tze Commercial Bldg. 23 Thomson Road, Hong Kong, China

By using LifeNavi.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.