Why can’t I sign in?

Check that the sign-in window finished and returned you to LifeNavi. A blocked redirect, a different connected account or an interrupted browser session can prevent your records from loading.

1. Retry from Login in the same browser tab.
2. Allow the sign-in redirect or popup if your browser blocked it.
3. Confirm the connected account is the one you used before.
4. If it still fails, keep the exact error and page address for an issue report.