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Choose Login or My account and follow the sign-in option shown. The current website uses its connected sign-in flow. If an action requires a verified mobile number or a business profile, you will complete that step afterward. Use the same connected account when returning to existing records.

Check that the sign-in window finished and returned you to LifeNavi. A blocked redirect, a different connected account or an interrupted browser session can prevent your records from loading.

1. Retry from Login in the same browser tab.
2. Allow the sign-in redirect or popup if your browser blocked it.
3. Confirm the connected account is the one you used before.
4. If it still fails, keep the exact error and page address for an issue report.

Manage your password and recovery through the account provider used to sign in. LifeNavi’s current connected sign-in does not have a separate LifeNavi password-reset form. Do not send passwords or verification codes in a chat or issue report.

Certain publishing and business actions require a verified mobile number. Use the verification step shown in Contact & Login Settings or the posting flow. A number typed into a profile is not automatically verified. Only a successful verification confirms that you control it.

First check the country code and number. Follow the resend or retry control shown and use the most recent code. If the screen says verification is unavailable, retry later rather than treating an unverified number as verified. Keep the error message for troubleshooting; never share the code itself.

Open My account → Profile. Choose a field to edit, review the preview and save your changes. You can add your introduction, profession, languages and other available details. Personal profile edits do not replace your business profile.

1. Open Profile in Personal.
2. Edit the fields and photo you want to update.
3. Check View profile, then Save changes. Wait for the save to finish.

The personal profile editor accepts JPEG, PNG and WebP files under 5 MB. Try a supported image within that limit and wait for the upload to finish before saving the profile. Upload rules can differ in other editors. An uploaded photo may still need the final Save changes action.

Open Contact & Login Settings in the correct Personal or Business account. Set up the available contact methods and complete any required number verification. NaviChat remains enabled in this settings flow. Use the option to update existing ads if you want the new contact settings applied to them too.

Check your sign-in, account mode and selected country first. Business records belong to a specific business and country. Saved searches and local drafts may exist only on another device. A paused, closed or replaced business can also change which records are available.

1. Confirm the account used to create the record.
2. Switch to the correct Personal or Business view and country.
3. Open the relevant list and refresh. Check Draft, Closed or Expired views where available.

Open Account settings in the relevant account and use Pause if it is available. Review the explanation before confirming. Pausing affects activity and public visibility; it is different from deleting the account. Existing obligations or active bookings may require attention first.

Business Account settings contains the available closure and reopening actions. Reopen the saved business when you want its existing identity and records back. Creating a new business is a different action and should not be used as a substitute for reopening. Check the country and business name before confirming.

Open Personal → Account settings and review the Delete action and confirmation carefully. Deletion is different from pausing or closing a business and can remove account data and local LifeNavi preferences. Save any records you need first and resolve any blockers shown by the screen. Do not expect deletion to be reversible.

Use the account’s Sign out control. Close any open private pages and downloads when you are finished. Browser-saved searches and local drafts are separate from sign-in, so review those on a shared device as well. Avoid leaving sensitive documents in downloaded files.