Operations Helpdesk OfficerCooee Inc

Iloilo City, Western Visayas·Full Time

As an Operations Helpdesk Officer, your responsibilities will span a variety of tasks, where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls, raise and manage work orders, coordinate urgent tasks with contractors, process invoices, and manage sign-off tickets and insurance documentation. You will respond to email enquiries and ensure all jobs are tracked and closed within agreed KPIs. If you’ve already applied, please keep your lines open from 9:00 AM to 4:00 PM, Monday to Friday. Our hiring team may call you for an initial discussion. To follow up on your application, please send an email to [email protected] with the subject line containing your full name and the role you applied for. Thank you!