Customer Service Representativ

About this role

Handle inbound and outbound customer calls, emails, or chat inquiries.

Provide accurate information about products, services, and company policies.

Resolve customer concerns, complaints, and requests in a timely and professional manner.

Maintain a positive customer experience by delivering excellent service.

Document customer interactions and update records accurately.

Meet quality, productivity, and performance standards.

Collaborate with team members and supervisors to ensure customer satisfaction.