₹17,000–₹25,000 / dayContractual
Customer Relationship Manager
Sambalpur, OdishaContractualEmployment
1-3-yearsExperience
On-siteWork setup
About this role
Performance Based IncentiveCareer GrowthFriendly Working Enivornment
Handle customer interactions and maintain high customer satisfaction levels.
Follow-up with customers for service reminders, post-service feedback, and pending issues.
Maintain customer data and service records in the CRM system.
Coordinate with service advisors and workshop team to ensure timely resolution of customer concerns.
Manage calls related to service bookings, escalations, and complaint handling.
Prepare daily/weekly/monthly reports on customer follow-ups and feedback status.
Support service campaigns, service camps & promotional activities.
Job details
- Employment
- Contractual
- Work setup
- On-site
- Education
- Bachelor's Degree
- Experience
- 1-3-years
- Languages
- English
- Visa status
- Not Applicable
- Location
- Sambalpur, Odisha
Skills & benefits
6 skills & benefits- CRM Software
- Ms Excel
- E mail Etiqutte
- Performance Based Incentive
- Career Growth
- Friendly Working Enivornment
Location
Open mapSambalpur, Odisha
Sambalpur, Odisha
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